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Q
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How does HomeBusinessLeadCenter generate leads?
A.
HomeBusinessLeadCenter spends a great amount of time generating high
quality leads. Our leads are compiled from responses to our direct
mailings, newspaper advertisements, telemarketing campaigns and internet
advertisement campaigns.
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Q
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How fast are orders processed?
A.
After placing your first order you will be contacted by one of our
customer service agents to complete the verification process. This
process may take up to one business day. After the one time
verification is complete your order will be set up instantly and all
subsequent orders will be processed in "realtime".
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Q
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How does HomeBusinessLeadCenter deliver leads?
A.
All "realtime" leads are instantly loaded to your online account.
You can choose to receive an email and / or text (sms) message each
time a prospect is added to your online panel.
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Q
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What are the advantages of your online ordering system?
A.
The following are the many advantages of our online ordering system
-- After completing a onetime registration process, you can order leads
for the rest of your account life, with a few simple clicks!
-- You can control your daily lead flow, pause and restart your campaign,
automatically renew your campaign once your order has been filled,
pause your autorenewal and so much more, simply with a few clicks.
-- Each lead is loaded into our automated Contact Manager. Our Contact
Manager lets you setup Appointments and Follow-up calls. Our Contact
Manager also lets you easily and conveniently track your
appointments and follow-up call schedule. You can also choose to
receive a Text (SMS) alert when a lead is loaded to your account
and/ or as a reminder to your appointment with a prospect.
-- You may setup personalized auto-responder messages (for all realtime
leads only), which will be delivered to your prospects. You may also
download your leads and modify your account information.
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Q
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Does HomeBusinessLeadCenter offer a 100% money back guarantee?
A.
Only first time customers purchasing lead packages costing under
$100 are eligible for a 100% money back guarantee. If you are a
first time customer and are not satisfied with our leads, simply
contact us at customercare@HomeBusinessLeadCenter.com with your
account username and we will immediately refund your payment. No
questions asked!
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Q
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Why does my CC statement show a payment to "GenerationX Solutions Canada" or
"HomeBusinessLeadCenter"?
A.
"GenerationX Solutions Canada" is the Visa and Mastercard payment
processor for HomeBusinessLeadCenter, "HomeBusinessLeadCenter.com"
is the American Express payment processor for
HomeBusinessLeadCenter.
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Q
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Do you accept payment in US dollars?
A.
Yes, all transactions are processed in US dollars only.
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Q
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What is your replacement policy?
A.
HomeBusinessLeadCenter classifies leads with wrong numbers,
disconnected phone numbers and invalid phone numbers as bad leads.
Our replacement policy DOES NOT cover people who are simply not
interested, people who say they never filled anything out and/or
people who say they have no money.
If you do have a bad lead simply click on the "replace bad lead"
button and explain why you consider the lead to be a bad lead. We
will instantly replace the lead if we deem in our sole discretion
the lead to be invalid.
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Q.
Why do my Prospects say "they have never received a call from HomeBusinessLeadCenter"?
A.
HomeBusinessLeadCenter uses the company name Matrix Media for all
call verification purposes.
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Q
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How old are your Bulk Email Leads?
A.
HomeBusinessLeadCenter's Bulk Email Leads are anywhere from 24 hours
to a week old.
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Q
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How do I turn the auto-renew feature on and off?
A.
By default, ALL orders are set to auto-renew the day after you
receive the last lead from your order. You can change the state of
the auto-renewal by adding or removing the check from the auto-renew
option located within the "Order Details" page, for each individual
order.
Terms and Conditions
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Q
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How do I pause my orders?
A.
To Pause your order:
1. Login to your account and click on "My Orders" below your name on
the Top Left Side of the website.
2. Click on the Lead package you would like to Pause. This will
bring up an "Order Details" page.
3. Check the box beside the option "Hold Lead Traffic." You will
then need to click on the calendar and select the date you would
like the order paused until, then click "Update" on the bottom right
side of that page.
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Q
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Why is it possible for my phone interviewed leads to say they have been called multiple times?
A.
All Phone Interviewed Leads start out as Real Time Phone Interviewed Leads. Our RTPIL's are sold to
one person in Real Time. After the lead has been sold in Real Time only around 60% of the RTPIL's
get sold as 7-15 Day Old Phone Interviewed.
Now you have to realize a few key points, most people wanting information on a Home Based Business
will fill out multiple forms online. Even if it's two we know as generators what we do with the
lead in selling it only twice over 15 days. Many brokers and vendors purchasing leads from others
can resell the lead 2 - 5 times over a period of 30 days which can contribute to some of the leads
having a negative response. This however with our leads are found to be rare or only a small
percentage as we use many means and multiple Ads in our lead generation to resolve that issue.
To Summarize: We must also always remember that when the average individual goes online looking to
get information on ANYTHING, they don't usually stop at filling out one questionnaire and/or going
to just one website after using a search engine. It is safe to say some of our Leads have also filled out
some of our competitors forms and/or landing pages, subsequently receiving phone calls from people
similar to yourself.
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